Supervisor

Site Supervisor role available with immidiately start

Are you ready to step into a dynamic leadership role at the heart of our bustling furniture emporium? We're on the lookout for a Supervisor to spearhead our Car Park Management Team, ensuring our customers receive top-notch service while enjoying their shopping experience.

As a Supervisor you will need to have the ability to problem-solve, manage time pressures calmly and be approachable. You should also possess a relationship of respect and trust between yourself and all staff members.

Position: Supervisor

Contract: Permanent, 40 hours per week
Location: Leeds, (Birstall) England
Pay Rate: £13.92 per hour (evenings, weekends and bank holiday working is part of the role)
Requirements: Manual driving license mandatory

Key Responsibilities:

1. Oversee Trolley Collection: Ensure abandoned trolleys are promptly returned to customer pick-up points in pristine condition.

2. Assist Regional Manager: Execute all reasonable requests promptly and effectively.

3. Onsite Maintenance: Keep the premises clean and presentable, including litter picking and maintenance of customer areas.

4. Team Supervision: Manage and motivate staff, ensuring compliance with HR and health & safety policies.

5. Training & Development: Train and develop a flexible team to deliver exceptional service, minimizing non-productive time.

6. Operational Efficiency: Fulfill customer requirements while maximizing labor resources.

7. Timekeeping: Accurately record and submit timesheets in a timely manner.

8. Customer Relations: Liaise with store managers and staff to maintain excellent customer relationships.

9. Roster Management: Prepare weekly rosters and provide necessary training and coaching to staff.

10. Safety Compliance: Ensure adherence to Safe systems of work and address any breaches promptly.

11. Customer Support: Handle customer complaints and escalate as necessary.

12. Trolley Fleet Maintenance: Perform general maintenance, cleaning, and repairs of the trolley fleet.

13. Communication: Act as a conduit between the workforce and Regional Manager.

14. Policy Compliance: Ensure adherence to company policies and group management systems.

Specific Requirements:

• Must reside close to Leeds/Bradford.
• Experience in team management.
• HR and Employment Law knowledge preferred.
• Reliable and punctual.
• Basic IT systems understanding.
• Ability to liaise with employment agencies, HR, and payroll departments.

If you're ready to take on this exciting opportunity and become an integral part of our team, apply now! Immediate start available for the right candidate. Embrace the challenge, join us today!